Warranty

What Does This Warranty Cover?

FRAWGS warrants that this product is free from defects in materials or workmanship when it is purchased from an authorized FRAWGS retailer and used for on-water recreational purposes.

Who is Covered by This Warranty?

This warranty is non-transferrable. The original retail purchaser is covered by this warranty.

How Long Does This Warranty Last?

One year from the date of retail purchase, as evidenced by your sales receipt

What You Must Do:

FRAWGS International LLC. warranty claims are handled as follows:

(1) Customers must return the product to FRAWGS [Addr] Please customer service [Phone], to obtain return authorization number (RA).

(2) Customers can contact FRAWGS directly to obtain a return authorization number and send the product on their own. Return Authorization is for inspection purposes only. Disposition will be determined by FRAWGS warranty personnel. No warranty claims will be accepted without a valid authorization number and proof of purchase from an authorized FRAWGS dealer. Warrant claims are claims for warranty coverage only and do not constitute an agreement by FRAWGS to accept the warranty claim.

What Will FRAWGS do:

If the product contains a defect in materials or workmanship, we will replace any defective part, or, at its option, replace the entire product at no charge. You must pay shipping charges. If FRAWGS determines that the product does not meet the warranty requirements, we will notify you. You must also pay the return shipping charges if you want product returned.

What Does This Warranty Not Cover?

Damage, failure or malfunction of the product caused by:

(1) normal wear and tear, including, but not limited to scratches, nicks and fading from normal use;

(2) commercial use (including rental, summer camps, demonstration or instructional purposes);

(3) abuse or misuse, including, but not limited to use of the product contrary to written instructions, collisions with objects , dragging the product across ground, docks or other abrasive surfaces;

(4) improper storage leading to scratches, nicks, fractures or other deformation, or discoloration from sunlight;

(5) modification or alteration of the product;

(6) use of the product with accessories or parts not sold by FRAWGS;

(7) incidental and consequential damages. Some states do not allow the exclusion or limitation of incidental and consequential damages, so the above limitation or exclusion may not apply to you.

No Other Warranties. FRAWGS does not extend any written or implied warranties beyond those expressly described herein.

Your Rights Under State Law. This limited warranty gives you specific legal rights, and you may have other legal rights which vary from state to state.

Phone: [phone] for any information needed.


We hope you enjoy our products!